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Have Your Say


We would like to hear about your recent experiences within the surgery.

The information you provide is confidential and can help us improve our services and allow us to give feedback to all of our teams.

This year our survey is available to complete online with Survey Monkey and should only take a few minutes to complete.

Paper copies are also available in the surgery

Please clink on the link below to complete the survey

Click here to take our 2019 Patient Satisfaction Survey

Thank you

Survey Monkey Picture

 


Consett Medical Centre

Welcome to our surgery website. We hope to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information

We do our best to ensure the information supplied on this website is kept up to date and accurate. If you notice any information that you feel is incorrect or if you would like to give feedback on the content of this site please contact the surgery using the comments and feedback form on the 'contact us' page.

 


Merry cristmas

From all the staff at Consett Medical Centre

The surgery will be closed on

Wednesday 25th December

Thursday 26th December

Wednesday 1st January


Station Road Pharmacy will be open on the following day overs Christmas

Christmas day - 12:00 - 2pm

Boxing Day 11:00 - 4pm

New Years Day 11:00 - 4pm

Please ensure prescription requests are submitted no later than Thursday 19th December at 12noon

Any prescriptions after this date and time are not guaranteed to be processed in time for the holidays.

For support when the surgery is closed

111 help

https://111.nhs.uk/

https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-out-of-hours-services/


Important Surgery Notice

The surgery phone lines will be closed from 12.00-12.30 daily.
Our main reception desk will remain open from
08.30-5.30pm every day and will not close
A dedicated number will be available during the time our lines are closed in case of emergency

For all medical emergencies, call 999

This is due to increased patient demand and a National shortage of GPs. We are working hard to improve this situation.
When you book an appointment you will be asked the reason for needing the appointment. Your GP has requested that our reception team ask for this information to ensure you are offer the most appropriate appointment.

Thank you for your support


When calling the surgery for results and hospital transport please ensure you are calling between

1pm-4pm Monday to Friday, press option 1 


The surgery will be closed for staff training on the following days

21st November & 19th December from 12 O'clock  

We will be open again at 8.30am the following morning.

If you require non-urgent medical attention while we are closed please call 111. For all medical emergencies please call 999. 


We will send you a text reminder for your appointments or clinics. This is an automated service, please do not reply to these messages.


You tubeWe now have a YouTube channel with informative health and surgery related videos. Click the link below to view our videos and subscribe.

Including this video about the Friends and Family test

Friends and Family test video


 Dementia Friend

Consett Medical Centre is working towards being a Dementia Friendly surgery for more information please speak to our reception team

If you would like to become a Dementia Friend or learn more please click here

(Site updated 12/12/2019)

Contact Details

Consett Medical Centre

Contact Telephone

01207 583400
111
01207 593580
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website