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Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone our cancellation line 593580 or use the link at the bottom of this page to cancel your appointment.

Out of Hours
Please telephone the surgery and you will be re-directed to the out of hours services. The out of hours centre is located within Shotley Bridge hospital.

Urgent Appointments
If you have a problem that will not wait for a routine appointment, please tell the receptionist

Community Information

AlzheimersBlackhill, Bridgehill, Benfieldside and Shotley Bridge Community team have launched an initiative to help local businesses become Dementia Friendly.  A new Dementia Café at Sweetharts Café, Blackhill also provides a place for carers and friends to meet.

For more information please contact

Dementia Friendly Communities is a programme which facilitates the creation of dementia-friendly communities across the UK. Everyone, from governments and health boards to the local corner shop and hairdresser, share part of the responsibility for ensuring that people with dementia feel understood, valued and able to contribute to their community.

Citizens advice

Healthier & Wealthier Telephone Advice Line

If you would like help or support with Benefits, tax credits, debt, housing, work, caring, relationships, energy, legal matters and more call this free Telephone Advice line.

Call 0300 3231001 Monday - Friday 9am-1pm


Silver talk

 If you would like information regarding the Silver Talk service please click the link below. The telephone lines are open Monday - Friday 9-5 and is a freephone number.



Invitation to Open
Al-Anon Meeting
Visits their website for more information


citizens house

Citizens House, Consett
Station Road, Consett, Co. Durham DH8 5RL

Registered Charity No: 1153267


Local Doctors practices have reported incidents of patients receiving unsolicited calls requesting their bank details in order to purchase vitamins. The caller claims that they work for the NHS before stating that the patient requires vitamins that are to be paid for over the phone, resulting in charges of hundreds of pounds. Durham Constabulary advise that anyone who has been contacted in this way contact their bank as soon as possible to attempt to block the payment, and should report it to Action Fraud (the UK's national fraud and cyber-crime reporting centre) on 0300 123 2040. To reduce the number of cold calls, register with the telephone preference service on 0345 070 0707 or

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