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Noticeboard



Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone our cancellation line 593580 or use the link at the bottom of this page to cancel your appointment.




Out of Hours
Please telephone the surgery and you will be re-directed to the out of hours services. The out of hours centre is located within Shotley Bridge hospital.




Urgent Appointments
If you have a problem that will not wait for a routine appointment, please tell the receptionist

Patient Transport

When calling the surgery to arrange hospital transport please call between 1-4pm

Non-emergency hospital visits

If you're going to hospital for non-emergency tests or treatment, you'll normally be expected to make your own way there.

Try to get a friend or relative to take you to hospital and collect you after you've been discharged. Hospital parking may be expensive or limited, and you may not be able to leave your car there overnight.

Non-emergency patient transport services

Some people are eligible for non-emergency patient transport services (PTS). These services provide free transport to and from hospital for people who have a medical need for it.

Your GP or the healthcare professional who referred you to hospital can discuss with you whether you have a medical need for transport.

Patient transport services may not be available in all areas.

Refunds of hospital transport costs

You may be able to claim a refund for the cost of transport to hospital or other NHS premises through the Healthcare Travel Costs Scheme (HTCS) if you:

  • are not eligible for PTS
  • cannot meet the cost of travelling to hospital
  • cannot get a friend or relative to take you

There are conditions you must meet to be eligible for a refund under this scheme. For more information, see Healthcare Travel Costs Scheme (HTCS).


Link2 is a pre-bookable bus service for people making journeys (up to five miles) where there is no other suitable bus, for example in rural areas where bus services may be limited. You can book up to 14 days ahead or at least one hour before you want to travel. However bookings are made on a first come, first served basis so it's best to book as early as possible.

Who is the Link2 service for?

It can be booked by anyone as long as the journey fits one of the following criteria:

  • there isn't a bus stop nearby (within 600 metres/about ten minutes walk)
  • there isn't a bus within one hour of when you want to travel
  • the journey would require a change of bus

http://www.durham.gov.uk/article/1991/Link2-bus-service

Or call them on 03000 269 999


For information regarding the Patient Transport Service please click on the link below

http://www.nhs.uk/chq/Pages/1079.aspx?CategoryID=68&SubCategoryID=154



 
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