What is eConsult?
An online triage tool that enables GPs to conduct consultations more efficiently
eConsult provides an online portal where patients can self-check their symptoms, and receive on the spot medical advice 24/7. Helping to relieve pressure on GPs by giving patients access to round-the-clock support and alternative treatment providers.
This video explains how e-consult works
https://youtu.be/tbg1AhkmZkU?list=PLxqFVYhnXjCD20b4XNptUgV7auqOqIzrC
Benefits to patients
Get Medical Advice 24/7
With eConsult patients can check their symptoms anytime, anywhere, and receive on the spot medical advice and treatment guidance, be it in the middle of the night or at their desk during the working day.
Get The Answer Sooner
eConsult effectively reduces the time to a successful patient outcome by educating patients on how to self manage their symptoms at home and signposting them to the most suitable services that can provide effective treatment solutions.
Capture Critical Illness Earlier
eConsults online consultation form red flags any time critical or serious medical symptoms so patients can quickly seek out the urgent care and attention they need, without compromising their health waiting for a face-to-face appointment.
Feel More Satisfied
In pilot studies eConsult received a 95% satisfaction rate from the patients who used the service as part of their general practice’s trial, helping to significantly improve patient doctor relations and increase confidence in primary care.
