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Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone our cancellation line 593580 or use the link at the bottom of this page to cancel your appointment.

Out of Hours
Please telephone the surgery and you will be re-directed to the out of hours services. The out of hours centre is located within Shotley Bridge hospital.

Urgent Appointments
If you have a problem that will not wait for a routine appointment, please tell the receptionist

Home Visits

doctors_bagPatients who are housebound and are genuinely unable to attend the surgery can be visited in their own homes.

Please consider house calls are time consuming and the doctors can usually see at least three patients in the surgery. in the time taken to make a home visit.

If you need to arrange a home visit from a GP please call the surgery. Once of the on call doctors will ring you to assess your condition and then arrange the visit with you.

Please be aware that if you require a house call this should be requested before 11:30 am.

Telephone Access

You may speak to the Doctor during the day on the telephone after surgery times. Individual partners consult at various times through the week therefore the receptionist will be able to advise you when it is convenient. The Nurse is available to speak to you over the telephone between 1-2 p.m. and 5-5:30 p.m. Monday – Friday

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website