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Have Your Say


CORONAVIRUS/ Covid-19

Our highest priority at Consett Medical Centre is our patients health and well-being. To protect other patients and our staff, so we are able to continue working during the coronavirus pandemic, we have been advised to make changes to our appointments system:

Anyone with a fever OR new continuous cough (even if mild) in the past 7 days, OR a household contact with new continuous cough or fever in the past 14 days must NOT attend the surgery unless advised otherwise by the practice.
If you have symptoms and they are mild then stay home and follow NHS online guidance. Anyone with cough or fever who is unwell please contact 111 online/111 by phone/999.
We are trying to provide as much care as possible remotely through e-consultations, telephone, video, and text messaging.
All patients who need to be seen in the surgery will be screened by telephone or text beforehand or as you enter the building
Please avoid attending the surgery in person unless you have been asked to attend.
Prescriptions and fit notes can be requested online.

This a difficult and worrying time for us all and we are constantly updating our procedures in line with national recommendations. We appreciate your patience at this difficult time.

Many Thanks,
Dr Gorman & all the staff at Consett Medical Centre

 

*Important Information* COVID19

Any patient with a chronic illness who would normally attend the surgery for an annual review appointment please be aware that these appointments will now become phone consultations. Your nurse will contact you on the date and time that would have been allocated for your appointment. Please do not attend the surgery.

More information can be found on the governments website- here

 


The surgery will be open on Bank Holiday Friday and Bank Holiday Monday. Due to the current situation we would continue to ask patients to use our e-Consult service for non-urgent enquires.

We will open 8.30-5.30pm Monday to Friday


Would you recommend our GP Practice?

The NHS want you to have the best possible experience of care.

The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

Please take our Friends & Family test here.

Friends and Family test video


Consett Medical Centre

Welcome to our surgery website. We hope to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information

We do our best to ensure the information supplied on this website is kept up to date and accurate. If you notice any information that you feel is incorrect or if you would like to give feedback on the content of this site please contact the surgery using the comments and feedback form here.

n.b. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

 


 

Who to call when the surgery is closed?

111 help

Click here to access 111 online

and for information about the NHS out-of-hours service, click here


Important Surgery Notice

The surgery phone lines will be closed from 12.00-12.30 daily.
Our main reception desk will remain open from
08.30-5.30pm every day and will not close
A dedicated number will be available during the time our lines are closed in case of emergency

For all medical emergencies, call 999

This is due to increased patient demand and a National shortage of GPs and we are working hard to improve this situation.
When you book an appointment you will be asked the reason for needing the appointment. Your GP has requested that our reception team ask for this information to ensure you are offer the most appropriate appointment.

Thank you for your support


When calling the surgery for results and hospital transport please ensure you are calling between

1pm-4pm Monday to Friday, press option 1 

The surgery will be closed for staff training every third Thursday of the month

We open again at 8.30am the following morning.

If you require non-urgent medical attention while we are closed please call 111. For all medical emergencies please call 999. 


We will send you a text reminder for your appointments or clinics. This is an automated service, please do not reply to these messages.


You tubeWe now have a YouTube channel with informative health and surgery related videos. Click the link below to view our videos and subscribe.


 Dementia Friend

Consett Medical Centre is working towards being a Dementia Friendly surgery for more information please speak to our reception team

If you would like to become a Dementia Friend or learn more please click here

(Site updated 06/04/2020)

Contact Details

Consett Medical Centre

Contact Telephone

01207 583400
111
01207 593580
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website