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Practice Feedback and Complaints

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We welcome your feedback and input into helping us improve our services. If you need to discuss any aspect of you care or the services we provide please contact the surgery.

If you do leave feedback via our website or NHS Choices, please leave your details so we can contact you and address any concerns that you may have.


Would you recommend our GP Practice?

The NHS want you to have the best possible experience of care.

The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

Please take our Friends & Family test here.

Friends and Family test video


Practice Complaints Procedure

What to do if you feel dissatisfied with the service you have received.

If you wish to comment on or complain about the service you have received your first point of contact may be one of our receptionists who are here to help you.

If the matter can not be resolved at reception, your complaint should be made in writing addressed to the Complaints Manager - Catriona Uren

 



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