We are open and here to help!
Last week (Mon 4th October- Friday 8th October) we held:
683 face to face appointments,
905 telephone appointments,
28 home visits & we received 437 E-Consults.
We recorded 37 Did Not Attends
(please leave a message on our cancellation line 01207 593580 if you are unable to attend an appointment as we will be able to offer your slot to somebody else in need)
Thank you for helping us to help you
Suspected Coronavirus (COVID-19)?
Please click here to access important information from NHS England to keep you safe at home
Urgent message regarding blood tests: 27.08.21
Please note: we will be contact you directly if any of your appointments are affected. Thank you.
A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.
Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, you may be asked to come back for a test at a later date, or your appointment may be rescheduled.
Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test.
We are conscious that some patients registered at Consett Medical Centre may be affected by current events in Afghanistan. Consett Medical Centre is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. The team have been trained in the care of military veterans and their families. If recent events have affected you and you wish to seek help, please come forward.
First Contact Physio
Did you know you can now book an appointment with a first contact practitioner (FCP) via one of our Receptionists?
An FCP is an experienced physiotherapist who is able to assess you, diagnose you and recommend appropriate treatment for any new joint or muscle problems. An FCP may prescribe an exercise programme, refer you for further investigations, advise you on pain medication, or refer you onwards for further management.
Covid Vaccine status (/passport)
Please help us to help you.
Your covid vaccine status (after 2 doses) will be automatically viewable on the NHS app from 17th May. Alternatively paper copies can be requested by calling 119. Please don't contact the surgery for this.
The NHS app has the option to request your full health record. Your DO NOT need to request this to view your vaccination status. When you request access to your full record a GP then needs to read all your medical notes in detail to check for any third party data or sensitive information. It takes around 30 minutes to read an average patient's notes, those who have had a lot of medical care or complex issues will take much longer. If everyone requested full access it would take one GP over 4.5 years full time just reviewing all our patient notes!
Requesting full access will divert your GPs from providing care for you - when demand is the highest it has ever been.
Covid Vaccine Booking
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Your GP practice is open and if you need to see your GP, please ring us on 01207 583400 or visit our website – our opening ours are 08:30am- 5:30pm Monday- Friday. Please note our telephone line is shut between 12pm - 12:30pm daily.
Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.
The surgery sends out text reminders for your appointments:
Please do not reply to our NHSnoreply text messages as the inbox is not manned.
Annual Review (Long Term condition) Appointments
If you are waiting for an annual review, please be assured we will be in touch.
Any patient with a chronic illness who would normally attend the surgery for an annual review appointment please be aware that these appointments are now phone consultations. Your nurse will contact you on the date and time that would have been allocated for your appointment. Please do not attend the surgery.
When calling the surgery for results and hospital transport please ensure you are calling between
1pm-4pm Monday to Friday
The surgery will be closed for staff training every third Thursday of the month
We open again at 8.30am the following morning.
If you require non-urgent medical attention while we are closed please call 111. For all medical emergencies please call 999.
Important Surgery Notice
The surgery phone lines will be closed from 12.00-12.30 daily.
Our main reception desk will remain open from
08.30am- 5.30pm every day and will not close
A dedicated number will be available during the time our lines are closed in case of emergency
For all medical emergencies, call 999
For medical help outside of our working hours, call 111 or visit 111 online
Armed Forces veteran friendly accredited GP practice
Consett Medical Centre is now an Armed Forces veteran friendly accredited GP Practice: If you are a veteran, please let our reception team know so that we are able to add your name to our Veteran Register, this will enable us to ensure we keep you informed of help available and support you and your family through the Healthcare system.
Click here for more information and resources available.