Your feedback

Friends and Family Test

The NHS want you to have the best possible experience of care. 

The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

Please take our Friends & Family test here.

Compliments

We all love a good compliment, so if you have one for us please let the reception team know. We also accept any kind of feedback, again please mention this to the reception team.

Complaints and suggestions

Here at Consett Medical Centre we try our utmost to help you with all your health needs.

If you have any problems regarding our surgery, speak to a member of staff who will endeavour to help resolve this as best they can. If the problem is still not resolved then please ask to speak to the practice management team.

If you would like to make a more formal complaint then you can put this is writing to the Practice Manager (a leaflet explaining this is freely available, please ask at reception).