From Monday 1st September 2025 – Please contact us online to book and appointment with a GP or Nurse Practitioner. Note you can submit both medical and administrative requests.
You do not need a username or password. Our on-call doctor will triage all requests on the same day. Our aim is that you will be directed to the right clinician, at the right place, at the right time, first time!
- If your issue is urgent we will aim for a GP or Nurse Practitioner to see you the same day.
- For routine issues we will aim to see people typically within a week, but at busier times of the year this could be longer. We aim for this never to go beyond 2 weeks.
All requests made to the surgery are treated with importance and are handled confidentially. Additionally, all the requests made will be triaged by the on-call doctor for the day. We hope this will give you the confidence that the care you receive will be allocated to the right person, at the right time, each time you make a consultation request.
We always try to accommodate your choice of practitioner however we may suggest that you see another type of practitioner or service if this is more appropriate to your needs.
NHS UK provides a Health A-Z guide to treatments and conditions. You can search by body part, subject or by selecting from the A-Z menu.
NHS UK Provides a Medicine A to Z guide to find out how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Non-urgent advice: Have you considered self-help first?
Many minor illnesses will improve on their own or with advice you can follow at home. Take a look at NHS self-help advice, a symptom checker, or speak to your local pharmacist.
Weight Loss Injections
From 23/6/25 NHS England is making available Mounjaro (Tirzepatide) for a limited and restricted number of patients who meet specific eligibility criteria. Only contact your GP surgery if you are eligible for this treatment.
Quick help for common conditions
Appointments and general medical help
If you have an ongoing, complex, or medical problem not covered by one of the common areas above we can help but will need a few more details first.
Administrative help
About our appointment system
We offer online (eConsult, SMS, and video), telephone, and face to face appointments, with same day and pre-bookable advance appointments available for GPs and nurses.
For all appointments once we receive your request our team will review your query and arrange the most appropriate type of appointment to ensure you get the right care with the right person in the right timeframe. This may mean you are booked a telephone call, directly into a face to face appointment, or asked to provide some further information to assist us eg. to send us a photograph.
eConsult
Please contact us online to book and appointment with a GP or Nurse Practitioner. Note you can submit both medical and administrative requests.
You do not need a username or password. Our on-call doctor will triage all requests on the same day. Our aim is that you will be directed to the right clinician, at the right place, at the right time, first time!
- If your issue is urgent we will aim for a GP or Nurse Practitioner to see you the same day.
- For routine issues we will aim to see people typically within a week, but at busier times of the year this could be longer. We aim for this never to go beyond 2 weeks.
All requests made to the surgery are treated with importance and are handled confidentially. Additionally, all the requests made will be triaged by the on-call doctor for the day. We hope this will give you the confidence that the care you receive will be allocated to the right person, at the right time, each time you make a consultation request.
We always try to accommodate your choice of practitioner however we may suggest that you see another type of practitioner or service if this is more appropriate to your needs.
Routine problems
We have a proportion of routine appointments available to book in advance, new routine appointments are released each day. These are balanced with the demand for urgent same day appointments. There may be times when there are limited appointments available, in which case you may be asked to contact NHS 111
Urgent problems
We have a number of appointments that are released same day for urgent problems and a duty doctor who will triage all urgent requests.
Making appointments
Appointments may be requested only via the online form, From 1st September, this will be the way for you to get in touch with the practice for any reason.(except for practice nurse appointments) If you call the practice, you will be directed to complete the online consultation tool in the first instance, unless you are unable to do so, in which case a member of staff will complete it with you over the phone.
Please make one appointment for each patient who needs to be seen. We try to keep to time but please be patient if someone before you takes longer than planned. Appointments are normally ten minute slots, so if you have a complicated problem, or more than one problem, please ask for a longer appointment.
We can usually offer an appointment within 24 hours, but not necessarily with a particular doctor although every reasonable effort will be made to satisfy preferences. Patients have a right to see a practitioner of their choice but may have to wait for this appointment. If there are no appointments available and you think your ailment cannot wait until the next routine appointment you may be asked to contact 111. Note that GPs do not provide an emergency service – if you are worried you are seriously unwell or need help immediately then please attend your nearest Emergency Department.